Zales Outlet in Woodburn, OR Open now

Reviews about Zales Outlet

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  May 02, 2020, by outdoorsylove 7
  I got my engagement ring here, no issues.. I come back in to get it sized and experienced the WORST customer service. First off, the guy helping me was super rude. I was looking at another band to add to my set, and he goes “um you should get a band that exactly matches your other band, but I guess whatever you want to look at” and reluctantly opened the case. He then went on to talk about how this was his “least favorite part of the job” which was watching brides to be pick what he thought would be an ugly ring stack. Then, my fiancé starts trying on bands, and he goes “oh wow, you have really small hands for a guy!” And what put me over the EDGE is that my fiancé tried on a band with diamonds on it, and goes “oh that’s too flashy for me, I’ll let her have the flashiness”. And the guy goes “oh don’t worry about upstaging her ring, her ring isn’t flashy at ALL”. My jaw dropped. I have NEVER experienced service like that. I was so stunned that I didn’t even ask to see a manager, I just left. I’m picking up my ring in a few weeks, and I am most definitely reporting him when I go up there. Not happy!!
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  October 21, 2019, by Victor Sanchez
  I recommend coming here all the staff is great, they find the best product for you without breaking the bank. They go out of their way to make sure you are satisfied