Columbia Sportswear Outlet Store at Woodburn Premium Outlets in Woodburn, OR Closed now

Reviews about Columbia Sportswear Outlet Store at Woodburn Premium Outlets

• ★ ☆ ☆ ☆ ☆

  August 18, 2020, by Alexandru Munteanu
  Make sure you save all the shoes boxes if you need an exchange otherwise they don't allow it. I just needed to upgrade my shoes from a 10.5 to a 11 and they wouldn't let me exchange even if I left the new box with them just because of a stupid label that showed 11 instead of 10.5. I'm sorry I'm not a hoarder and collect all the boxes I buy.
• ★ ★ ★ ★ ★

  April 25, 2020, by Declan Mora
  I'm not always one to go out shopping right after Christmas because of just how chaotic it can get. However, today was a different story. I had taken my Mom out shopping since I didn't have a chance to buy her an actual gift. Although the Outlets were insane, and I had expected the crowds and workers to be irritated and impatient; However, I was proven wrong by the cashier that rang us up, Patrick. Even though our intentions were to be in and out, chances thought otherwise. We had an issue with one of our purchases (and working retail prior, I wanted to avoid any issues and also irritating impatient costumers), I had insisted that everything was good to avoid detaining the line. However, Patrick graciously insisted that we leave completely satisfied, so he went the extra 20 miles and did everything he could to ensure that we did. Even though I wasn't upset, he insisted to provide astonishing costumer service. Even though the shopping was mainly for my mom; I couldn't help but to go back and show my sincerest gratitude towards Patrick and his service, that I myself made some purchases. His willingness and sincerity actions have sold me to be a lifetime costumer of Columbia, as long as he's part of the company *haha I'm truly grateful to have had such an experience on that given day. Thank you Patrick,
• ★ ☆ ☆ ☆ ☆

  May 31, 2019, by Thuy Nhi Luong
  Worst place to go shopping for clothes. Manager and staffs are very rude and unfriendly. Today, I come to buy jacket and the cashier didnt take the chip out of the jacket. I drove home and my sister realized they didnt take the chip out. I have to drive back to the store. The manager didnt seem helpful. She asked for receipt. I told her what if I accidentally lost the receipt, then how can you take out for me? It wasnt my fault. She said then we cant take it out for you. Then I said I wont come back here again because I was mad. She told me back "okay bye". As a manager, she shouldnt say that to customer. I feel ashamed being there. I paid for the clothes there, not for free. They shouldnt treat me like that. WORST CUSTOMER SERVICE ever. Dont spend your money on this stupid store. My sister told me, she feel they treated us racist because we are asian. Come to the North Face Outlet, their service is 10 times better!!!!
• ★ ☆ ☆ ☆ ☆

  March 29, 2019, by Liang Angela
  I was in the store yesterday ，when I point out there is a advertising was confusing customer one of the employee was very unkind said we think it is not. But I think if a customer point out something a experience worker should at lease said I will let the manager known and get some improvements.just some suggestions,wish the Managerment will train the new employee better and learn who to do customer service.